Returns & Exchanges
We want you to be completely satisfied with your Flattered purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items. Please ensure products are returned in their original packaging to guarantee a smooth refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original Flattered shoebox and secure them inside the shipping box, ensuring all original tags are attached.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand over your package at the nearest authorized collection point and keep your receipt until your refund has been fully processed.